The Kind Lie: When Making Someone Feel Good Isn’t So Simple

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In my role as a pastoral healthcare liaison at a local hospital, I have the privilege - and the responsibility – of visiting Jewish patients on a regular basis. These visits are often deeply meaningful. A familiar face, a few words of comfort, and a sense that someone from the outside world cares – these things matter.

But one recurring moment has pushed me to think more carefully about honesty than I might have expected.

I walk into a patient’s room – often someone who is also a congregant – spend time with them, and as I am leaving, they say:
“Thank you so much for coming just to visit me.”

And then comes the question:
Do I say, “Of course”?
Or do I clarify that I was visiting the hospital anyway?

On one level, the answer feels obvious. Why diminish the emotional impact? The patient feels valued, cared for, remembered. Telling them that I was “in the neighborhood anyway” can feel almost deflating, even insensitive.

And yet, from a halachic perspective, the answer is not so simple.

The Shulchan Aruch teaches that a person must avoid creating false impressions that generate goodwill they did not actually earn. If I allow someone to believe that I made a special trip just for them, when in fact I did not, I am benefiting from a form of misrepresentation. Even if I did not initiate the misunderstanding, allowing it to persist can still be problematic.

Unless the other person’s assumption is unreasonable, I am expected to gently correct it.

In practice, when I find myself in this situation, I usually try to respond along these lines: “I was coming to the hospital anyway, but I’m really glad I got to see you and spend time with you.” What is striking is that patients are almost always still very appreciative. The visit continues to carry real meaning – even when they understand that it was not exclusively for them. In many ways, honesty does not diminish the moment; it preserves its integrity.

This tension does not arise only in hospital rooms. As I have been teaching this topic to my students, similar questions emerge in everyday social interactions.

Imagine you know that someone cannot attend a dinner you are hosting. They are busy; it is not even a possibility. Is it appropriate to repeatedly urge them to come anyway – “I’d really love for you to be there” – while knowing full well that they will not attend?

The Shulchan Aruch suggests that this, too, is problematic. Such invitations can become a form of misrepresentation, expressing a level of desire or expectation that does not truly exist.

At the same time, the Sema offers an important nuance. The issue is not the invitation itself, but how it is extended. Pressuring someone or repeatedly insisting beyond normal social convention is what crosses into dishonesty. However, inviting someone once or twice – “come join me” – is not only permitted, but may be necessary. Failing to extend even a basic invitation can itself be seen as a slight, suggesting exclusion or disregard, since others are unaware of the reason it was withheld. The line, then, is not the invitation itself but its tone and persistence: when it becomes excessive, insincere, or out of step with normal behavior, it becomes misleading.

When I presented this material to my students, one of them challenged it in a way that I think resonates with many people:

“What’s so bad about that? You’re making the person feel good.”

She went further, acknowledging that she does this frequently – telling classmates she wishes they could attend her party when she knows they cannot, or saying she would love to spend time together when she does not truly intend to.

Her question was sincere:
“If the alternative is making someone feel worse, why not say something kind, even if it isn’t fully true?”

It is a powerful question because it exposes a real tension between two important values:

  • Truthfulness and integrity, and
  • Kindness and emotional sensitivity

Both values matter. And Jewish thought recognizes that, at times, for the sake of peace, truth can be bent. But that is not the full aspiration.

The Torah does not present us with a simple binary:

  • Either be honest and risk hurting someone, or
  • Be kind at the expense of truth.

Instead, it calls us to something more demanding – and more transformative.

The concept of dan l’kaf zechut – judging others favorably – is often understood as giving people the benefit of the doubt. But the Sefat Emet deepens this idea: it is not merely about judgment; it is about actively seeking out the good in others.

That perspective changes everything.

When we train ourselves to genuinely see the good in people, our words no longer need to be artificially constructed in order to make others feel valued. They become authentic reflections of something real.

Instead of saying, “I wish I could hang out with you,” when that is not true, I can find something that is:

  • I appreciate their presence
  • I respect something about them
  • I value a shared experience we have had

Instead of allowing a patient to believe I came only for them, I can say:
“I’m really glad I got to spend time with you.”

It is honest. And it remains deeply meaningful.

What emerges from all of this is a shift in perspective.

The question is not:
“Is it better to lie and make someone feel good, or to tell the truth and risk discomfort?”

The deeper question is:
“How do I become the kind of person whose honest words naturally make others feel valued?”

That requires effort. It means resisting the easy shortcut of the “kind lie” and cultivating a more thoughtful and genuine way of relating to others.

It also means recognizing that relationships built on even subtle distortions can slowly erode trust – both in others and within ourselves. When our words are not aligned with our inner reality, something becomes fractured.

But when we align them – when we train ourselves to see the good, to speak truthfully, and to care sincerely – we no longer face the same dilemma.

We do not have to choose between honesty and kindness.

We can live in a way in which they reinforce one another.

That hospital room moment still is not easy. It may never feel entirely straightforward. Real life rarely does.

But it becomes clearer what the Torah is asking of us:
Not only to avoid dishonesty, and not only to be kind – but to become people for whom kindness and honesty are one and the same.

And that is a far higher standard than either one alone.